NAPA Auto Parts - AutoPartsPros (LA163) is a trusted name in the automotive industry, providing a wide range of quality auto parts and accessories. With a convenient location on Google Maps, customers can easily locate the store and find the products they need for their vehicles. The store has garnered positive reviews, reflecting the high level of customer satisfaction and reliability of their products. From essential car maintenance items to specialized accessories, NAPA Auto Parts - AutoPartsPros (LA163) offers a comprehensive selection to meet the needs of car enthusiasts and professional mechanics alike. Visit the store today to experience top-notch service and a vast inventory of automotive parts.
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- Quick visit
Reviews
Fast and efficient, if he if you need a part they have it if not they can give it for you Thank you.
upon arrival, the counter person was helping someone else with a battery warranty/fitment issue, said he couldn't do it. Got a manager and the manager was pretty rude to the guy. Customer was clueless, but should have treated him more professionally.
We came in for a radiator cap for a piece of equipment, not a car. Without the year make model of a normal car we were dead in the water. Ended up looking up the part on AZ website and giving the part number to the counter guy.
They had it in stock. Two stars. Thanks.
Found what i needed. The staff was helpful. I would definitely be back
Pushy sales guys tried to get me to buy a $50 hose when the $10 version worked fine. Gave me song a dance about why I needed to spend more money for the same part. They tried to mock me in front of my kid by calling me cheap and laugh at me by putting inferior parts on my car. Clowns. Won’t go back to this Napa location.
Too busy for number of employees at the desk. Employees rudely answered phones three times while processing my purchase, ignoring me and making me wait while they prioritized the phone.
Also the antiquated dot matrix printer receipt thing is really played, I don't like waiting around for them to walk over and get me a receipt, rip off their copy, etc. Take notice corporate, a little thing called Kaizen, will go a long way towards keeping you around for the 2020s.
Disiponted I waited 9 minutes with I was the only customer.1 guy at the counter never acknowledge me as I was standing 3 ft from him . I only wanted a simple item that was visible behind the counter but I was waiting my turn . When I did ask turned his back so I walked out . I will never bother that store again with a purchase. Not will all people I know.
Good work.
Slowest Napa auto parts I've ever been to hands down.
15 minutes...nobody in store...dudes chatting it up on the phone and one guy stressing asking for help at the counter.....for one customer...me.
These guys get paid GOOD by the hour. No sense of urgency to help customers here.
Customer service is great and I find parts for heavy trucks and classic car where other store dont even carried
Location
2438 Auto Park Way, Escondido, CA 92029, United States
Hours
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Monday
07:00 AM - 07:00 PM
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Tuesday
07:00 AM - 07:00 PM
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Wednesday
07:00 AM - 07:00 PM
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Thursday
07:00 AM - 07:00 PM
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Friday
07:00 AM - 07:00 PM
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Saturday
08:00 AM - 05:00 PM
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Sunday
09:00 AM - 04:00 PM
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